Shipping/Returns

SHIPPING & HANDLING

At BeGreenStraw, we value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. Normally you will receive your order in 7-25 business days from the date that it is placed. 

PAYMENT CONFIRMATION

  • A confirmation email will be sent to you once the order is authorized and verified.
  • Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.

PROCESSING

  • It normally takes 1-7 business days to process your order. Please note that holidays & weekends are not included.
  • It takes longer for us to process pre-ordered items, please refer to our preorder page for more detailed information.

SHIPPING

Shipment takes approximately 3 to 25 business days to reach destination countries.

REGION

COUNTRY

STANDARD SHIPPING

Shipping Time (Business Days)

Shipping Fee

North America

United States

7-15

FREE

Canada

10-20

FREE

Mexico

15-25

FREE

Europe

UK, France, Germany

7-15

FREE

Italy, Austria

7-15

FREE

Belgium, Denmark, Netherlands,
Luxembourg, Andorra, Finland,Ireland,Czech Republic,
Sweden, Slovakia, Slovenia,Poland,

7-15

FREE

Russia

10-20

FREE

Other European countries

7-15

FREE

Oceania

Australia

10-20

FREE

New Zealand

10-20

FREE

Middle EAST

United Arab Emirates

30-90

FREE

Other Middle East Countries

30-90

FREE

ASIAN

Japan, Korea, Singapore, Malaysia

7-15

FREE

Other Asian Countries

7-15

FREE

Worldwide

Other Countries

30-90

FREE

Delivery times are estimates and commence from the date of shipping, please noted that it could take longer than expected due to an invalid address, customs clearance procedures or other issues.

Please note: Total Delivery Time = Processing Time + Shipping Time

DELIVERY

Postal deliveries: If you haven’t received your package based on the above estimates. Please kindly contact us.

RETURNS

You will have 30 days to return your item after it has been delivered to you. Just to be clear, that means the time it takes for your order to be delivered to you will not be counted as part of the 30 days you will have to return your item. The item must be returned in the same condition you received it in. Unwashed and/or undamaged. You will receive a refund upon inspection of the item once it has been returned to us. If it just for an exchange we will send you a new item as soon as you notify us you are returning an item for exchange.